- Save for obvious error our website will display the price of all our products. The price shown on our website excludes the cost of delivery which will be added to the amount due from you when you complete the transaction. Our prices may vary from time to time but any changes will not affect orders which we have accepted and where we have sent you an email confirmation.
- If you are ordering from outside the United Kingdom you should be aware that there may be import duties and taxes to be paid when the delivery reaches the country from which you are ordering. We recommend you check before ordering what these charges may be as we have no control over them and cannot be responsible for any additional charges you may have to pay as a result. It is for you to comply with all applicable laws and regulations of your country from where you place your order and Ghost cannot and will not be liable for any breach by you of such laws and/or regulations.
- Ghost have introduced a fair pricing policy and are therefore charging all customers the same throughout the world. The price displayed in pounds sterling will be the same regardless of the customer’s location, with the exception of the delivery cost.
From the 14th of September 2019, new payment security measures will be introduced in response to a change in the law. The new system is called Strong Customer Authentication (SCA), and will apply both online and in store. These changes have been put in place to provide additional security when shopping with us.
Shopping In Store
When making contactless payments in our stores, including when using Apple Pay, Samsung Pay and payments via wearable technology such as smart watches, you may be asked to insert your card and key in your PIN. Chip and PIN payments will continue to work as normal. As the checks are random, you won't know in advance whether validation is required. If you plan to use contactless payment, make sure you have the relevant card with you, or an alternative method to use, so you can continue with your purchase.
Additional checks will become more frequent when paying online. These are applied at random and you'll be asked to authenticate the purchase by entering a unique one-use passcode, which your card issuer will send to your phone.
- We at Ghost strive to make shopping on our website as safe and secure as possible. We cannot and will not be responsible for fraudulent use on our website of a lost and/or stolen credit or debit card. We will of course assist your credit/debit card company where we are able to do so once any fraud has been reported to them.